FAQs

I can’t see the videos. How do I access them?

During the Summit live window in September, there are 6 new release days. On each new release day, Monday, Wednesday, and Friday, you will receive an email with a link to access the videos. To unlock the page, simply enter your first name and email address. You must be registered to receive the emails.

If you have any additional questions, please Email Us and we will get back to you within 24 hours.

Do I get a PDU/CEU certificate?

If you register for free access, you can self-report PDUs using the instructions here.

When you upgrade to instant and lifetime access, you get a PDU certificate for the total number of PDUs for the hours of content across all of the PMI Talent Triangle categories (Strategic and Business Management, Leadership, Technical Project Management).

You can upgrade to Instant and Lifetime Access by registering here to watch all of the videos you missed and catch any of the upcoming ones without having to wait for release days.

What is the price for Instant and Lifetime Access?

The full price for access to both 2018 + 2019 Summit is $297 which means you are getting lifetime access to 2019 completely free!

You can access this year’s Summit for a discount until the Summit is over. Click here to Signup for Instant and Lifetime Access.

I purchased Instant and lifetime access. How do I access the videos?

You will receive an email immediately upon purchase with information on how to access the materials on the membership site PMOStrategies.com as of the first day of the Summit in September.

Help! I cannot access the content.

Instant and Lifetime Access Members:

You can log in to your account on PMOStrategies.com at any time to access the content. You can also refer to your registration email with login instructions. If you do not see this email, please check your spam or junk folder.

Free Registrants:

You will receive emails on each Monday, Wednesday, and Friday during the Summit window with instructions on how to access the videos.

If you have any trouble, simply Email Us and we will get back to you within 24 hours.

I don‘t see a video on the speaker’s page.

You can visit the Summit Schedule page to see the live dates for each of the videos. Each video will be available for 48 hours beginning at 9 a.m. eastern on the video live date.

If you have implemented the recommended steps and are still getting an error, OR, are unable to see the content you should have access to, you may need to clear your cache. You may locate instructions on clearing your cache by your browser below:

Chrome

Safari

Internet Explorer

If you need any further assistance, simply Email Us and we will get back to you within 24 hours.

How do I access the presentations and additional speaker materials?

To access the presentation files and additional speaker materials, please register for Instant and Lifetime Access.

If you have any trouble Email Us and we will get back to you within 24 hours.

Do you offer refunds?

If you purchase Instant and Lifetime Access to the Summit content, you have access to everything immediately. We cannot offer refunds.

If you have an issue that you believe warrants a refund, please Email Us and we will get back to you within 24 hours.

I have questions about the Instant and Lifetime Access.

We’re happy to answer your questions! Simply Email Us and we will get back to you within 24 hours.

I’ve read the FAQs and I still need help.

If you need help, simply Email Us and we will get back to you within 24 hours.

I would like to purchase Lifetime Access for my whole team.

EXCELLENT! We are huge believers in bringing the entire team along in the development process. This is a great way to up-level your team, go through the learning process together, and even share your thoughts in your next team meeting. We encourage you to collaborate on all the ways to apply the learning in your organization.

Each registration is a single use subscription to the content. To purchase Lifetime Access for your whole team, please Email Us and we will get back to you within 24 hours. We offer group discounts so that everyone can get access to the content at a reasonable and discounted rate.

If you have any additional questions, please Email Us and we will get back to you within 24 hours.